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Frequently Asked Questions

What is Cyraknow? +

Cyraknow is a pronunciation guide for words and brand names that people commonly mispronounce. Look up a word, see the phonetic spelling, and hear it spoken clearly.

Is Cyraknow free? +

Yes—you can browse and play pronunciations for free. Premium ($0.99/month or $9.99/year) removes ads and lets you save unlimited words to your Favorites.

How do I play a pronunciation? +

Tap the play button on any word card. Audio will begin playing immediately.

How do I save a word? +

Tap the heart icon on any word card. You need a Premium account to save words. Saved words appear in your Favorites tab.

How do I upgrade to Premium? +

Tap the account icon → Upgrade, or look for the upgrade prompt when you try to save a word. Premium is $0.99/month or $9.99/year, billed through your Apple account.

How do I cancel my subscription? +

Open the app → tap the account icon → Manage Subscription. This will take you to Apple's subscription management where you can cancel. Your Premium access continues until the end of your current billing period.

How do I reset my password? +

On the Sign In screen, tap "Forgot password?" and enter your email. We'll send you a reset link.

The audio isn't playing — what should I do? +
  • Check that your device is not on silent mode
  • Check your volume
  • Make sure you have an internet connection—audio requires a live connection
  • Force close and reopen the app
How is pronunciation determined? +

Pronunciations are researched and verified by our team. Audio is generated using a consistent voice so every word sounds uniform and clear.

How often is new content added? +

We add new words and brands regularly. Trending placement is driven by what people are actually playing and searching in the app.

I found an incorrect pronunciation — how do I report it? +

Email us at support@cyraknow.net or use the contact form above and select "Audio Issue." We review all reports and update content promptly.